Terms andConditions.
Please read these terms and conditions carefully before using our website or services. They outline your rights, responsibilities, and our commitments to you.
1. Introduction & Acceptance
Welcome to The ITMA. By accessing and using our website (theitma.in) and the services we provide, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
These terms apply to all visitors, users, and clients who access or use our services. The ITMA reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes signifies your acceptance of those changes.
2. Services Provided
The ITMA is a digital agency offering a range of services, including but not limited to:
- Web Development
- UI/UX Design
- Mobile Application Development
- Brand Strategy & Identity
- Digital Marketing
- Consulting Services
Specific deliverables, timelines, and costs for our services will be outlined in individual project proposals or statements of work (SOW) agreed upon between The ITMA and the client.
3. User Responsibilities
When using our website or engaging our services, you agree to:
Accurate Information
Provide accurate, current, and complete information when communicating with us or filling out forms.
Lawful Use
Use our site and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site.
Security
Not attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.
4. Intellectual Property
Unless otherwise stated, The ITMA and/or its licensors own the intellectual property rights for all material on this website, including text, graphics, logos, images, and code. All intellectual property rights are reserved.
For client projects, intellectual property rights concerning the final deliverables are transferred to the client upon full receipt of payment, as detailed in the specific project agreement. However, The ITMA retains the right to use the work for portfolio and marketing purposes unless a Non-Disclosure Agreement (NDA) states otherwise.
5. Payment & Billing
Payment terms for our services will be specified in the project proposal or invoice. Generally:
- An upfront deposit may be required before work commences.
- Invoices are to be paid within the timeline specified on the invoice document.
- The ITMA reserves the right to suspend or terminate services if payments are delayed or missed.
6. Limitation of Liability
The ITMA shall not be held liable for any indirect, special, incidental, or consequential damages arising from the use of any third-party services, platforms, hosting providers, software, or tools recommended or selected during the course of the project.
While we may suggest certain hosting providers, deployment platforms, integrations, or technical solutions based on project requirements, budget considerations, compatibility, or existing infrastructure, the final decision and responsibility for the use of such services remains with the client.
The ITMA does not guarantee the uninterrupted availability, security, performance, or error-free operation of any third-party service, including hosting environments, external APIs, plugins, or cloud platforms.
Our total liability in connection with any service provided shall be strictly limited to the total amount paid by the client for the specific service giving rise to the claim.
7. Data Collection & Privacy
We respect your privacy and handle your personal data with care. Any information you provide through our contact forms, email communications, or project engagements (such as your name, email, phone number, and company details) is used solely for the purpose of delivering our services and communicating with you.
We do not sell, trade, or rent your personal identification information to others. For detailed information on how we handle user data, please contact us directly.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Mehsana, Gujarat, India.
9. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
- Email: sales@theitma.in
- Phone: +91 72111 42257 / +91 98988 47327
- Location: Mehsana, Gujarat, India